Hospitality and Tourism Management Hotel and Resort Operations, Certificate

Highline College
For more information about duration, please contact the college.
Diploma / certificate
Scholarships available
On campus
Des Moines

About this program

Hospitality and Tourism Management Hotel and Resort Operations, Certificate

This is a Certificate in Lodging Management (e.g. hotels, motels, resorts). Individuals completing this selection of coursework will be effectively trained in primary divisions of hotels (e.g. front office operations, housekeeping, banquets, sales and marketing, revenue management). Students interested in careers in lodging operations including hotels, motels, bed and breakfasts, resorts, Air BnB, or others are well-suited for enrolling in this selection of coursework. Credits earned during the tenure of this certificate can be used toward further degrees.

Learners completing this certificate will be able to:

  • Define and describe key concepts of the lodging industry
  • Recognize and describe operational divisions involved in lodging
  • Demonstrate an ability to compare and assess financial components of lodging such as room rates, staffing, par levels, budgets, PACE Reports, and STR Reports
  • Differentiate and identify flags
  • Be able to comprehend and complete a daily checklist at the property level
  • Demonstrate proper handling methods of chemicals and adherence to OSHA standards
  • and comprehend decision-making at the ownership level.

Admission requirements

  • This information does not substitute for meeting with a faculty adviser.
  • Students must achieve a cumulative 2.0 GPA and a minimum 2.0 GPA in each core course to attain a certificate or AAS.
  • Not all classes are offered every quarter, at night, online, or on the weekends.

For more information about admission requirements, please visit the college website.

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Program content

Professional-Technical Core Courses

  • Introduction to Hospitality/Tourism
  • Lodging Operations
  • Housekeeping Operations
  • Global Excellence in Customer Service
  • Career Planning and Preparation
  • Planning and Preparation for Supervisors

Please check the program webpage for more information about its courses.

Scholarships & funding

Several scholarship options are available. Please check the college website for more information.


Please visit the college website for more information about tuition fees


About this institute

Highline College

Highline College prides itself as being the 5th most diverse college in the entire USA. It is located in the breathtaking Pacific Northwest, which is home to renowned national parks, a stunning coastline and peninsula, a rainforest, the North Cascade...

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Why study at Highline College

  • Award-winning college (ranked in the top 150 community colleges in the USA in 2021)
  • Individual advising to help you meet your goals
  • New on campus student housing
  • University Transfer Pathways with many four-year university partners
  • Over 120 programs, certificates and degrees and still growing
  • U.S. high school diploma awarded after completing a 2-year degree with no additional requirements.
  • Active student life with many activities, programming, communities and leadership opportunities
  • Beautiful location just next to Seattle and the Puget Sound waterway
  • Internship &, scholarships opportunities
  • Unique OPT, CPT and internship opportunities

Contact info

Highline College

2400 S 240th St
98198 Des Moines WA
United States of America

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