New Zealand Certificate in Hotel Reception (Level 4)

Manukau Institute of Technology
15 weeks
Diploma / certificate
On campus
Contact school for start dates

About this program

Programme highlights

Develop the hotel reception skills to provide guests with exceptional customer service, and get real-world experience with a work placement at a hotel.

Gain a broad range of reception skills and knowledge from learning in hotels and industry settings. Develop your understanding of hotel systems and processes, including arrival, departure and reservation services, and polish up your customer service skills. Maintain standard operating policies in health and safety and security. Learn through practical tasks, where your teamwork skills will be strengthened.

Includes 200 hours of industry placement in leading Auckland hotels

Career opportunities

Intermediate level reception positions in hotels, motels, backpackers, holiday parks and lodges.

Programme structure

Students complete the following courses:

  • Industry Procedures and Preparation
  • Industry Portfolio
  • Industry Placement.

Admission requirements

For more information about this program, please contact the school directly.

Does this course require proof of English proficiency?

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About this institute

As an international student there are a lot of factors in choosing where you study and with who. You need confidence that your qualification will set you up for a good job when you graduate. You also want trust and...

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Contact info

Manukau Institute of Technology

Corner of East Tamaki Road and Newbury Street
2023 Auckland
New Zeeland


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