New Zealand Certificate in Hotel Reception (Level 4)
Manukau Institute of Technology
About this program
Programme highlights
Develop the hotel reception skills to provide guests with exceptional customer service, and get real-world experience with a work placement at a hotel.
Gain a broad range of reception skills and knowledge from learning in hotels and industry settings. Develop your understanding of hotel systems and processes, including arrival, departure and reservation services, and polish up your customer service skills. Maintain standard operating policies in health and safety and security. Learn through practical tasks, where your teamwork skills will be strengthened.
Includes 200 hours of industry placement in leading Auckland hotels
Career opportunities
Intermediate level reception positions in hotels, motels, backpackers, holiday parks and lodges.
Programme structure
Students complete the following courses:
- Industry Procedures and Preparation
- Industry Portfolio
- Industry Placement.
Admission requirements
Does this course require proof of English proficiency?
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Learn moreAbout this institute
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